Code of Conduct Compliance Statement
Updated 25th February 2026

Hot Comps LTD is committed to operating free prize draw competitions in a fair, transparent and socially responsible manner.

We operate as a free prize draw model in accordance with applicable UK law. No payment is required to enter, and all valid entries have an equal chance of winning.

Our compliance framework includes the following pillars:

1. Player Protection Controls

We maintain account-level protection tools and controls, including:

– monthly spend limits (including £0 limits);

– credit card payment restrictions;

– self-exclusion options (minimum six months);

– temporary suspension and account closure options; and

– proportionate monitoring and intervention measures designed to reduce risk of harm.

These controls are applied consistently across all competitions.

2. Free Entry Integrity

We ensure that:

– a genuine free postal entry route is available for all competitions;

– paid and free entries are allocated from the same ticket pool and sequence;

– no weighting, prioritisation or differential treatment is applied based on entry method; and

– competitions are not cancelled, downgraded or altered due to low ticket sales.

Operational records are maintained to support verification of these principles.

3. Draw Transparency and Random Selection

Winner selection is performed using automated system logic designed to prevent human influence or manual discretion once a competition has closed.

We maintain internal event records for ticket allocation, competition closure and winner selection events to support transparency, internal review and compliance checks.

4. Accountability and Complaints Handling

We maintain internal procedures to:

– investigate complaints;

– review operational decisions;

– document material compliance actions; and

– escalate issues where further oversight is required.

Complaints are handled in accordance with our published Terms and Conditions.

5. Third-Party Oversight

Where we use third-party services (including payment processors, messaging providers, hosting platforms or prize fulfilment suppliers), we require those providers to operate in accordance with applicable legal and data protection standards.

We maintain a register of key service providers and ensure appropriate contractual safeguards are in place where personal data is processed.

6. Ongoing Compliance Monitoring

We conduct periodic internal reviews of:

– free entry processing;

– player protection controls;

– draw processes;

– marketing and advertising compliance; and

– data protection practices.

These reviews are intended to ensure alignment between our published policies and operational practice.

This statement is supported by our Terms and Conditions, Privacy Policy, Responsible Play materials and Draw Transparency information.